Analyst, Trainer

PC Medical Billing

May 2020 – Current

• Successfully utilized data analytics to organize, interpret, visualize and make conclusions that inform the reimbursement cycle and KPIs. Monthly analytics reporting to the billing and management team on formulated actionable insights with Excel dashboards and visualizations supplemented with TableauPublic. Facilitated data-driven decision-making. 
• Exceeded performance and productivity goals for outsourced medical billing. Utilized medical billing and electronic medical record databases. Extensive knowledge in medical terminology, eligibility, claim cycle, ICD9/ICD10, CPT, NDC, & NPI codes.
• Displayed advanced spreadsheet knowledge including pivot tables, slicers, charts , visualizations, dashboards, conditional formatting, macros, ETL, cell-based calculations, & basic statistical package analysis. Supplemented with Microsoft Access SQL queries across multiple datasets of 5000+ rows. Exploratory analytics with Tableau visualizations and Excel Pivot Charts.
• Consistently sought out and identified areas of improvement & presented creative solutions for process optimization
• Collaborated with the operations director to train and successfully place new hires as well as create training and educational / reference material for use within the company.
• Collaborated on website redesign and marketing materials for new clients packets as member of the marketing team

Full Time Primary Care Giver

Abode de Bahr

June 2016- May 2020

• Stay at Home Parent: There is insufficient space on this page to fully communicate the responsibilities, challenges and joys of this time period. To summarize: it was a position that comes once in a lifetime and one I’ll never forget! A small fraction of our adventures were documented here.
• Fitness Instructor with Fit4Mom SF Peninsula: Part time (<5hours/week) July 2017-July 2018

Therapeutic Activities Coordinator

Franke Tobey Jones

May 2015 – May 2016

• Program management including special events, budget, and scheduling and directing activity assistants/volunteers with strong public speaking skills.
• Cross department collaboration for coordination of resident experience
• Handling of confidential resident information in compliance with the HIPAA

Analyst

Olympia Obstetrics & Gynecology

March 2012 – May 2015

• Responsible for patient-facing medical billing.
• Utilized complex medical billing and EMR databases. ETL, data analytics with reporting  to office administrator and the department for increased billing efficacy. Tracking trends in claim processing. 
• Managed month end balancing of inventory. ICD9/CPT/HCPCS coding for in office, inpatient, outpatient deliveries and surgeries.
• Cross department collaboration ensuring positive patient experience
• Miscellaneous clerical and data entry daily utilization of Microsoft Word, Excel, and Outlook.

Analyst & AR Specialist

The Delta Resource Group

October 2007 – March 2012

• Outsourced medical billing. Exceeded performance and productivity expectations
• Responsible for sending healthcare claims and resolving patient disputes.
• Responsible for managing employee productivity and performance tracking in longitudinal study with weekly reporting on productivity analytics. Proficient with Excel utilizing tables, graphs, charts, basic statistical package analysis.
• Missing dictation management & communication with physicians
• Miscellaneous administrative assistance to president